Shipping policy


Shipping Policy

Thank you for shopping with us! We are committed to delivering your order quickly and safely. Please review our shipping policy below.

Order Processing

  • Orders are processed within 1–3 business days after payment is confirmed.

  • Orders are not processed or shipped on weekends or public holidays.

  • During peak seasons, sales, or holidays, processing times may be slightly longer.

Shipping Time

Estimated delivery times:

  • Domestic Orders: 3–7 business days

  • International Orders: 7–21 business days (where available)

Delivery times are estimates and may vary depending on your location, courier delays, weather conditions, or customs processing.

Shipping Charges

Shipping charges are calculated at checkout based on your delivery address and selected shipping method.

Order Tracking

Once your order has been shipped, you will receive a confirmation email or SMS with a tracking number (if available). You can use this tracking number to monitor your shipment.

Incorrect Shipping Address

Please ensure your shipping address is accurate before placing your order. We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses provided by the customer.

Delayed or Lost Shipments

While we work with reliable shipping partners, occasional delays may occur due to circumstances beyond our control.

If your order has not arrived within the expected delivery time, please contact us, and we will assist you in tracking your shipment.

Damaged Packages

If your package arrives damaged, please contact us within 48 hours of delivery. Include your order number and clear photos of the damaged package and product so we can help resolve the issue promptly.

International Orders

For international shipments, customers are responsible for any customs duties, import taxes, or other fees imposed by their country's customs authorities.

Contact Us

If you have any questions regarding shipping or your order, please contact us at:

Email: reevaa.jwell@gmail.com

Business Hours: Monday – Friday, 9:00 AM – 8:00 PM